Help & Support

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Find answers to common questions below, or reach out to our support team and we'll get back to you as soon as possible.

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Find instant answers to the most frequently asked questions about setup, features, billing, and privacy.

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FAQs

Frequently Asked Questions

Support Ticket

Still need help?

Our support team is ready to assist. A dedicated ticket portal is coming soon — until then, email us directly and we'll handle your request promptly.

Email support

support@azeosoft.com

When reaching out, please include:

  • Your organisation name and registered email
  • The Tracker 29 version you are using (e.g. v0.1.0)
  • Operating system (Windows / Linux) and version
  • A clear description of the issue or question
  • Any relevant screenshots or error messages
Coming soon: A dedicated support ticket portal is under development. You will be able to raise, track, and manage all your support requests from one place.